1. Q: What is the material of hair (pet) scissors?
A: Types stainless steel such as 4CR, 6CR, 9CR, 440C,VG10, Damascus .

2. Q: Do you have any certificates to ensure your quality?
A: Yes, we have authoritative certificates from MATERIAL & QC of China.

3. Q: Do you provide samples testing? Is it free or extra fee paying?
A: Usually we provide you free sample for 1-2 PCS (Except for customization), the shipping cost needs to be charged.
But pls don't worry, we have cooperation with express company, so the cost will be reasonable.

4. Q: Can I print my brand logo on products and cases?
A: Yes, we can do this for you.
Just send us logo info, we can make artwork picture for your confirmation.

5. Q: Do you have a MOQ?
A: Yes, different products has different MOQ. Please contact us for confirmation

6. Q: How to solve if there were some problems or quality problems in destination?
A: If there were any problems, just feel free to inform us, we will help you to solve.
If any quality problems, free replacement.

7. Q: What about the delivery time?
A: For different items have different delivery time. Usually it takes 15 to 25 days (according to the quantity of order).For OEM will takes longer time, like 30-45 days.

8. Q: What if I have paid for an order and was notified that the item is out of stock?
A: All items available for online purchase are not guaranteed to be in stock at the time of order processing.
If we are unable to fulfil your order, you will be notified at the earliest time and rest assured that you will be offered an
alternative or given a refund for the unavailable product.


Matters need attention:

1. High quality steel, magic sharp, be careful when using.

2. Please keep it clean after using, can be lubricated if necessary.

3. Hair scissor must be care handling, don't drop from high level, this would be break it.

4. Don't cut metal with this scissors, this would be break the blade, please separate with normal scissor when using.

5.Don’t cut air with this scissors,this would be break the blade, pleas kind to it.